Urbanise com: Announcement of a new Facilities Management agreement with Knight FM


Urbanize is proud to announce a new Enterprise License Agreement with Knight Facilities Management (Knight FM), part of an existing 10-year agreement to provide our cloud-based facilities management platform to its customers in Australia. The new Enterprise License Agreement provides increased scalability, flexibility and efficiency for Knight FM to further support and grow its customer base in Australia and New Zealand.

Knight FM leverages unparalleled technical expertise, cutting-edge digital solutions, and a relentless focus on continuous improvement to deliver integrated facility management solutions to its customers. Their capabilities are built on a solid platform of global knowledge and experience, a commitment to staying ahead of best practice developments, and a desire to seek out and drive constant innovation. Knight FM’s skilled and experienced team are based in Australia and New Zealand.

Naveen Radhappan, COO of Knight FM, said, “In a competitive facilities management environment, Knight FM’s unique approach to developing bespoke solutions tailored to each client’s operations is an important differentiator for us in the market. This is proven by our continued successful partnerships with blue chip and government clients, with a focus on understanding their strategic priorities and our ability to optimize asset and performance results, driving operational efficiency. This was reinforced by our recent partnership with Michael Hill.

Urbanise FM’s cloud-based SaaS solution enables Knight FM to provide a holistic, data-driven approach to integrated facility management for our customers. With our combined global knowledge and strong desire for innovation and collaboration, the partnership with Urbanise aims to lead the industry in developing best practices and creating value-added solutions for our customers.

Since switching to Urbanise, Knight FM’s time spent per work order has been reduced by 30%, which equates to a 30% reduction in administration. Operational efficiency is then reinvested in continuous improvement, asset management, customer service and innovation.

Knight FM is able to access a wide range of work order data, centralized in the Urbanise FM platform, with enhanced analytics dashboards and real-time management reports. Their team can now create jobs through the dedicated Urbanise client portal and Urbanise Force mobile app, with increased efficiency and reduced data management time per job.

Urbanise CRO Paul Mitchell said, “Knight FM is a strategic and valuable partner to Urbanise, and we look forward to continuing to work closely with their team, supporting their current operations and customer engagement. Urbanise’s strong investment and innovation in our FM platform is demonstrated by our pursuit with new enhancements, features and integrations delivering increased value, differentiation and results for our healthcare partners and customers. and Elderly Care, Retail, Logistics, Education, Banking, Real Estate Property Management, Utilities, Mining and many more.

About Knight Facilities Management

Knight FM provides integrated facilities management services to organizations in Australia and New Zealand.

With experience in a wide range of industries, they draw on each other’s best practices to create unique solutions tailored to clients’ businesses.

Their expertise spans all stages of the life cycle of assets and built forms with an ongoing ability to deliver cumulative value. They draw on their diverse expertise to inform their agency of innovation and continually improve their offering.


About Urbanize

Urbanise is a leading provider of cloud-based software-as-a-service (SaaS) platforms for the real estate industry, specifically facilities management (FM) and strata management. Our cloud software is used to extend and improve the range and quality of services provided to buildings and communities by connecting managers with customers and suppliers, helping to create more livable communities.

The Urbanise FM platform manages infrastructure, buildings, residential and commercial properties on a cloud-based system that integrates facility, asset and workforce management into a single platform. Urbanize integrates with a number of industry-leading solutions to deliver even more automation and drive value for our customers.

The Strata Management platform manages communication and accounting functions for apartment buildings, strata commercial towers and large residential communities. Urbanise technology is used in some of the world’s tallest towers and most prestigious communities.


To find out how the Urbanise FM platform helps you gain operational efficiency, book a demo with us today.


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