LEXINGTON, Va. (WDBJ) – “Everyone’s signed up,” said Jan Bigelow, CEO of The Kendal in Lexington. “Everyone is hiring. And, it’s scary.
Especially for a place like the Kendal in Lexington, where residents can be anywhere from independent living to full-time care.
“I can’t shut down some of what we’re doing, eating or whatever,” Bigelow explained, “because we provide this service every day.”
They are reaching out wherever they can think of to see how to hire new hires.
“I can honestly say it has been difficult,” said Megan Fetzner, director of human resources. “There are days when I shake my head, and sometimes you want to cry but I don’t believe in crying at work.”
“I think we’ve had to be a lot more creative in the way we communicate who it is, who we are, what we do, who we serve,” Bigelow said.
Because they need staff in all kinds of roles. The big need now: catering services.
“We’re all fighting for the same talent,” Fetzner said, “and it’s a small talent pool and our talent pool is getting a little smaller because of our vaccination mandate. is like finding a needle in a haystack.
“For us, it’s really about finding the right fit,” Bigelow said. ” Its very important. We don’t build widgets, we take care of people and that’s a big responsibility and we take it very seriously.
Nonetheless, they say they are trying everything they can to attract more people.
“We worked on wages, benefits, culture, flexibility,” Bigelow said, whatever everyone tells us want and need, we’re really trying to make it work.
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